Products purchased online from Cerrone Jewellers are eligible for shipping to Australia only. We use Australia Post or Australian Express and shipping is free within Australia. All deliveries must be signed for and cannot be delivered to PO Boxes. All items will be sent with a tracking number and proof of delivery. In the instance where you are unable to take delivery of your items in person or if you have not received them within a reasonable period please Contact Us for further instructions.
For all online orders, you have the option to pick up your purchase from your nearest Cerrone Store. Upon completion of payment we will send you an email confirmation and the store will contact you directly to confirm when your order will be ready to pick up. Please be reminded that the person who place the order may pick up the item and will be required to provide credit card used to purchase, valid ID and copy of your order confirmation.
At Cerrone, we pride ourselves on award-winning work and stand behind the craftsmanship behind all our handmade pieces. Our standards for excellence and service go beyond your recent purchase or visit. We can repair and guarantee against any manufacturing faults or defects on any piece of jewellery. In the rare occasion that you do find any defects, please do not hesitate to send it back to us for one of our qualified jewellery consultants to inspect and evaluate.
Please note: Slight irregularities and variations in craftsmanship or natural characteristics, or internal inclusions, visible or otherwise, in coloured gemstones are unique and individual to each item. These characteristics are considered as part of the character of the item, and should not be considered a defect.
Cerrone specialises in custom made jewellery and is the only jeweller in Australia that handles the entire handcrafted, jewellery making process in-house. You can either bring in some of your own ideas, mood boards and sketches or work with one of our in-house designers who will conceptualise and visualise an idea for you. You can also choose to base your design on an existing piece we have displayed in our boutique.