18ct white gold adjustable key and heart diamond necklace

At Cerrone, we pride ourselves on award-winning craftsmanship and stand behind the craftsmanship behind all our handmade pieces. Our standards for excellence and service go beyond your recent purchase or visit. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a repair, replacement or refund for a major failure or if the goods fail to be of acceptable quality. Please refer to Cerrone Guarantee and Warranty information, and Jewellery Care instructions.

MORE INFO -  Manufacturer Warranty & After-Sales Service Policy

Orders over $150.00 that are purchased online from Cerrone Jewellers are eligible for free shipping within Australia only. The price of the merchandise must meet the required amount to receive complimentary shipping. Any orders of $150.00 or under have an additional shipping fee of $25.00. We use Australia Express post with tracking and signature on delivery.  

We will gladly exchange or offer a store credit to the amount of the item(s) purchased within 30 days from the date of purchase. Item(s) must be in the original condition. 

With a Cerrone custom made design, guided by our specialised diamond consultants, you are involved in every aspect, from the type of metal to the choice of gemstones and setting. Our dedicated artisans include designers, diamond setters, jewellers and polishers who work together to guarantee the highest standards in craftsmanship and design. From concept to creation, the journey is a 4-6 week process, ensuring we create the perfect jewellery piece that will last for generations. Rest assured, if the ring size is not quite right, we offer one complimentary ring resizing within the first 6 months. To keep your Cerrone Jewellery looking beautiful, like new, we offer a complimentary annual Cerrone jewellery clean.